Terms and Conditions
At Jolin Furniture, we believe that the delivery experience should be as refined and seamless as the furniture itself. The following outlines our key shipping and delivery terms. For any further clarification or bespoke requests, our Client Services team is available to assist.
Delivery Address & Order Accuracy
Please double-check that your delivery address, contact number, and email are correct at the time of order. Jolin is not responsible for delays or failed deliveries due to incorrect or incomplete information.
We do not offer split deliveries to multiple addresses under a single order. If you require items to be sent to more than one location, please place separate orders.
Lead Times & Availability
As each Jolin piece is crafted or curated with precision, lead times may vary based on item availability, customisation, and shipping conditions.
Estimated delivery timeframes will be provided at the time of order, but are not guaranteed. If unexpected delays arise due to manufacturing or logistics, we will notify you immediately.
Delivery Zones
We deliver Australia wide to metro areas.
For regional, rural or international deliveries, please contact us at info@jolinfurniture.com to discuss tailored shipping arrangements.
Need Assistance?
Our Client Services team is here to support you at every stage – from selecting your piece to its final placement in your home.
For any questions or special delivery requests, please reach out via our email, info@jolinfurniture.com.