Product Care
Your privacy is a cornerstone of the Jolin experience. We are committed to protecting your personal information and handling it responsibly:
Information We Collect
- Personal details necessary to process orders, provide services, and enhance your experience.
- Communications you send us, including queries, feedback, and requests.
- Usage data from our website for analytics and service improvement.
How We Use Your Information
- To process purchases, deliver products, and provide customer support.
- To personalise your experience and offer relevant services or promotions.
- To comply with legal obligations or respond to legitimate requests.
Sharing Your Information
We do not sell your personal data. We may share limited information with trusted third parties for:
- Payment processing and order fulfilment
- Delivery and logistics
- Compliance with legal obligations
Your Rights
- Access, correct, or request deletion of your personal information.
- Opt out of marketing communications at any time.
- Ensure your data is handled securely and in accordance with applicable laws.
We implement strict security measures to protect your information from unauthorised access, alteration, disclosure, or destruction.