Product Care

Your privacy is a cornerstone of the Jolin experience. We are committed to protecting your personal information and handling it responsibly:

Information We Collect

  • Personal details necessary to process orders, provide services, and enhance your experience.
  • Communications you send us, including queries, feedback, and requests.
  • Usage data from our website for analytics and service improvement.

How We Use Your Information

  • To process purchases, deliver products, and provide customer support.
  • To personalise your experience and offer relevant services or promotions.
  • To comply with legal obligations or respond to legitimate requests.

Sharing Your Information

We do not sell your personal data. We may share limited information with trusted third parties for:

  • Payment processing and order fulfilment
  • Delivery and logistics
  • Compliance with legal obligations

Your Rights

  • Access, correct, or request deletion of your personal information.
  • Opt out of marketing communications at any time.
  • Ensure your data is handled securely and in accordance with applicable laws.

We implement strict security measures to protect your information from unauthorised access, alteration, disclosure, or destruction.